Rm25 Responsible Gaming

Tools and support to ensure a healthy, balanced gaming experience for all users in Malaysia.

Our Commitment to Responsible Gaming

Rm25 is dedicated to promoting responsible gaming by providing a safe, fair, and transparent environment. We believe entertainment should be enjoyable without compromising the well-being of our users.

Recognising Signs of Risky Behaviour

Some signs that may indicate a risk of addiction or problem gambling include:

  • Difficulty stopping despite incurring losses.
  • Repeatedly spending more time or money than you originally planned.
  • Feeling anxious or distressed when unable to play.
  • Hiding your gambling habits from family or friends.

Recognising the early signs allows you to take proactive steps to keep your gaming in check.

Tips for Setting Time & Budget Limits

To keep gaming fun and within control, we encourage you to set:

  • Daily/weekly time limits so other areas of your life don't get neglected.
  • Maximum deposit and loss limits to prevent financial stress.
  • Taking regular breaks from gaming for better mental and physical health.

Self-Control Tools Available

Rm25 provides a range of self-control tools to help users:

  • Fixed or temporary deposit limits to help manage your spending.
  • A cooling-off period that lets you step away from gaming for a set time.
  • Self-exclusion, where users can request their account be blocked for a specified period for recovery purposes.

We fully support the use of these tools as a proactive step towards safeguarding your well-being.

Minor Protection

All users must be 18 years of age or older. rm25 takes strict measures to prevent underage access, including identity verification during registration. We are committed to ensuring gaming is available to eligible users only.

Maintaining Life Balance & Getting Help

Gaming should be a source of entertainment, not a burden. We encourage you to always prioritise a balanced lifestyle by:

  • Keeping up with social activities, work, and other hobbies beyond online gaming.
  • Seeking professional advice from a support centre if gambling is affecting your daily life.
  • Reaching out to rm25 support at any time you need assistance or guidance.

Your mental and physical well-being is a priority we share with you.

Bahasa Melayu